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Configure the Windows app (formerlly Microsoft Remote Desktop Connection) in MacOS

Configure the Windows app (formerlly Microsoft Remote Desktop Connection) in MacOS

The Windows App allows someone to connect remotely to a Windows computer on campus to access software or resources on it or the UNI network.

Requirements

  1. If you have never used Remote Desktop before and are trying to connect to your UNI Windows computer, create a Service Hub request to verify that you have the correct permissions.

  2. These instructions are how to configure Remote Desktop on a MacOS computer. See Configure Remote Desktop Connection in Windows if you are connecting from a Windows device.

Important

To connect to computer remotely, it must be powered on. If your UNI computer is powered off while you are away and you need to connect to it, ask someone in your office/department to power it on for you.

Connecting to the university computer

Run the Windows App

  1. Make sure you have "Windows App" installed from the App Store

  2. Launch Windows App

  3. Grant Microsoft Remote Desktop access to the camera and/or microphone (if prompted)

Configure the connection

  1. Select Add PC, either from the button or the + at the top of the window

  2. On the Add PC tab, configure the settings as follows:


    PC Name: Fill in the full computer name.
    The computer name is usually located above the barcode on the white asset label and in the format area-username.ad.uni.edu but if you aren't sure, you may ask via Service Hub.
    User Account: Ask when required
    Friendly Name: (optional) UNI Desktop

  3. Select the Add Gateway dropdown.

  4. Enter tsgateway.uni.edu as the Gateway name.


    Set user account to Use PC User Account
    Click Add

  5. Uncheck box for Bypass for local addresses

  6. Configure the Display tab options as needed.

  7. Check all of the devices that you want use on the remote session.
    Set Play sound to On this computer.

  8. (Optional) Folders Tab
    Check the Redirect folders box
    Click the + icon to add LOCAL folders which you want the remote computer to be able to access during your sessions

Connect

  1. Double-click the PC you want to connect.

  2. Enter your CatID username into the username field in one of the following formats:
    CatID@ad.uni.edu
    ad.uni.edu\CatID

  3. Enter your CatID password into the password field and click OK.

  4. You will receive a multifactor authentication prompt in the Duo app. Choose Approve.

  5. Once you are authenticated, you will be connected and signed into the university computer.