How to Request Software Installation
How to request a software application to be installed on a UNI computer (e.g., - office, classroom, lab, checkout, Citrix) or a personal computer
To facilitate a more efficient way to request and install software, please use the Hardware/Software Request to request software installations for UNI systems and in some cases, personal systems as well (where applicable):
https://servicehub.uni.edu/servicedesk/servicedesk/customer/portal/1/create/1121
Important
Only UNI faculty and staff should be requesting software on this form. If students or student employees require software, they should work with their respective instructor/supervisor to request access.
After describing the software to be installed, check the "Software" option and choose where the application will be used.
In some cases, applications may not be allowed to be installed on Citrix or personal computers due to the application developer's licensing terms and conditions and hardware requirements. Please also give an explanation on how you plan to use the requested software, including if you need it on a Windows system or Mac system (or both). If you have any additional information that we may find helpful please include it in the Additional information box. When finished, please submit the request by pressing the Create button.
Once an application request is submitted, a Service Hub issue will be created and routed to your IT support team. If the request requires additional assistance, they will forward this on to the appropriate team, and we will keep you updated on the progress of the request via this Service Hub request.