Calling the IT Service Desk Internationally

To contact the IT Service Desk outside of the United States, call:

1-319-273-5555

Call during operating hours, taking note of University holidays and breaks.

How to call the United States, this procedure may vary based on the phone or long distance card or service. You may need your country's Exit Code, 00 is the most common.

The IT Service Desk is located in the Central Time zone and adjusts for Daylight Saving Time. Current time in Iowa can be found on the Time and Date website.

If you aren't able to call through a landline or cell phone due to technical or financial obstacles, you can call through a Voice Over IP (VOIP) app on your phone or computer. Many options exist such as:

• Skype

• Google Voice

• Zoom Phone

VOIP options vary by region. An additional list is maintained on the Federal Communications Commission site.