{"type":"doc","content":[{"type":"paragraph","content":[{"text":"If you are trying to print from your MacBook and the jobs are not going through to the print queue, the issue may be your password. ","type":"text"}]},{"type":"orderedList","attrs":{"order":1},"content":[{"type":"listItem","content":[{"type":"extension","attrs":{"extensionType":"com.atlassian.confluence.migration","extensionKey":"legacy-content","text":"","parameters":{"cxhtml":"Click on the magnify box in the top right corner, search for Keychain Access

","nestedContent":{"type":"doc","content":[{"type":"expand","attrs":{"title":"Click on the magnify box in the top right corner, search for Keychain Access"},"content":[{"type":"mediaSingle","attrs":{"layout":"align-start","width":617,"widthType":"pixel"},"content":[{"type":"media","attrs":{"width":1418,"id":"895e6be1-d3f0-4aa2-b8d1-9069a493913c","collection":"contentId-207655665","type":"file","height":919}}]}]}],"version":1},"reason":"An expand macro in list item can't be created or edited in the new editor."}}}]},{"type":"listItem","content":[{"type":"extension","attrs":{"extensionType":"com.atlassian.confluence.migration","extensionKey":"legacy-content","text":"","parameters":{"cxhtml":"Within the Login Keys, look for the key named PrintRelease-BlackAndWhite

","nestedContent":{"type":"doc","content":[{"type":"expand","attrs":{"title":"Within the Login Keys, look for the key named PrintRelease-BlackAndWhite"},"content":[{"type":"mediaSingle","attrs":{"layout":"align-start","width":677,"widthType":"pixel"},"content":[{"type":"media","attrs":{"width":1826,"id":"249dbb51-fa63-4da3-950f-832e13a4a65b","collection":"contentId-207655665","type":"file","height":674}}]}]}],"version":1},"reason":"An expand macro in list item can't be created or edited in the new editor."}}}]},{"type":"listItem","content":[{"type":"extension","attrs":{"extensionType":"com.atlassian.confluence.migration","extensionKey":"legacy-content","text":"","parameters":{"cxhtml":"Right click and select Delete "printrelease-blackandwhite"

","nestedContent":{"type":"doc","content":[{"type":"expand","attrs":{"title":"Right click and select Delete \"printrelease-blackandwhite\""},"content":[{"type":"mediaSingle","attrs":{"layout":"align-start","width":793,"widthType":"pixel"},"content":[{"type":"media","attrs":{"width":1826,"id":"71d9601b-5df9-413a-9ea8-f0620a5397a1","collection":"contentId-207655665","type":"file","height":920}}]}]}],"version":1},"reason":"An expand macro in list item can't be created or edited in the new editor."}}}]},{"type":"listItem","content":[{"type":"extension","attrs":{"extensionType":"com.atlassian.confluence.migration","extensionKey":"legacy-content","text":"","parameters":{"cxhtml":"Reprint the document. When prompted for your credentials, make sure you remove the account name and put in your new CatID and password

Check the box "Remember this password in my keychain" if you do not want to authenticate every time your print from your personal device. Remember you will need to update this key when you change your password.

","nestedContent":{"type":"doc","content":[{"type":"expand","attrs":{"title":"Reprint the document. When prompted for your credentials, make sure you remove the account name and put in your new CatID and password"},"content":[{"type":"mediaSingle","attrs":{"layout":"align-start","width":349,"widthType":"pixel"},"content":[{"type":"media","attrs":{"width":1078,"id":"74f06199-b47e-46ef-acd8-35e20e249152","collection":"contentId-207655665","type":"file","height":1234}}]},{"type":"paragraph","content":[{"text":"Check the box \"Remember this password in my keychain\" if you do not want to authenticate every time your print from your personal device. ","type":"text"},{"text":"Remember you will need to update this key when you change your password. ","type":"text","marks":[{"type":"strong"}]}]}]}],"version":1},"reason":"An expand macro in list item can't be created or edited in the new editor."}}}]}]}],"version":1}

Removing Saved CatID Credentials from Mac