Jira dashboard subscription instructions

Step 1: Go to Jira, which is what IT uses to track projects, both large and small. Note this is the same toolset that is used for service desk tickets, but with some different capabilities. https://servicehub.uni.edu/projects

Step 2: Log in with your CatID and DUO

Step 3: Look at the toolbar at the top, details are below:

We are going to click on Dashboards and then Manage dashboards at the bottom of that menu.

Step 4: You should see all your favorited dashboards. If you see none, you don't have any favorites yet. To find dashboards you have access to click on Search as shown below:

 

 

Step 5: Specify your search criteria:

1. As shown above, enter the last name of the person you know shared something with you (this is optional if you just want to see what is there, but you may get lots of results).

2. Click on the persons record to confirm who you want to search for.

3. Click on the search button.

Step 6: You will see the list of dashboards meeting your search criteria. The Stars on the left side of the list below will be white on your list until you click on them, which makes them a favorite of yours and as a result they will show up on your list when you click on dashboards. Favorite any dashboard you like.
Note: While you will have access to the dashboard, the dashboard may be empty if you do not have access to the tickets on the dashboard. Basically you only see tickets you are authorized for. If you have questions on the security, please contact Kevan Forest.