Updating Your Travel Profile (CTP)

Updating Your Travel Profile (CTP)

Updating Your Travel Profile (CTP)

UNI Travelers

Last Updated: Jun 29, 2024 

Overview

Collegiate Travel Planners (CTP) is part of the CTM Group of global travel businesses.  In this guide and throughout their tools, you will see both the CTP and CTM acronym. 

This guide will assist you with updating your travel profile.

Getting Started

Once you have completed your CTM Portal self-registration, you may log into the CTM Portal using this link (CatID is required):

 

https://elysium-fields.ctmna-apps.net/auth/SSO/NORTHERNIOWA

 

To access your travel profile, click on the CTM Profiles app in the Portal home page.

 

Updating your Profile

  • Your name, email, phone number, gender and date of birth will be pre-populated and non-changeable.

  • Please make certain that the first, middle, and last names are identical to those on the photo identification that you will be presenting at the airport. 

  • Please ensure your birthdate is identical to the photo identification that you will be presenting at the airport. 

  • If your profile requires any updates to an un-editable field, please email CTM Online Support

  • You must enter a mobile number and save before you can book.

Important Note: To prevent errors and delays in booking travel, it is important to keep your profile, including credit cards and frequent flyer information, up to date and accurate.

 

Payments

In the "Payments" section, add your credit card information.

  • Check the box to use credit card as "Form of payment (Air Tickets)"

  • Click on "Add New" to add alternate credit cards.

  • The credit card can be selected in the drop down options for hotel and car rental guarantees and rail payment.

 

 

 

Preferences

This section is where you can select airline seat and meal preferences, airline frequent flyer numbers, hotel and car loyalty numbers.

  • You have the ability to add multiple airlines and frequent flyer numbers.

  • You have the ability to add multiple hotel chains and customer loyalty numbers.

  • You have the ability to add multiple car rental companies and customer loyalty numbers.

 

 

 

Rail Information

You can add frequent traveler numbers, select a credit card, and store your seat preference for all rail travel.

Administration

  • This is where you can add or change travel arrangers who can book on your behalf. 

  • Do not remove yourself as an arranger in the general section or you will not be able to book travel for yourself. 

  • Approvals are completed in UNI Works through a spend authorization, therefore it is not necessary to complete the approver section in your travel profile.

 

 

 

Travel Documents

  • Your passport, visa, and identification information should be added in this section.

  • In the case of dual citizenship, you can add alternate passports; please ensure you select one as your “Primary Passport”.

  • You can add any visas, and driver’s licenses, or other government-issued identification.

  • Please note the final section below is for a redress number (if applicable), and a KTN (known traveler/precheck number).

 

 

   

Home and Work Addresses

It is optional to fill out your home and work address. This is for the agents and is not shared.

Employment Information

Department information, employee id, and job title will be populated and cannot be updated. 

Traveler Specific

Fill out emergency contact information. This is for the agents and is not shared.

Traveler Hotel, Air and Car Preferences Sections

These three sections are optional and will be used by the agents when booking and some preferences are used in the online booking tool. Most options are drop down, but where there is free-form text, you may add information for the agents.

 

 

Special Notes and Considerations

  • You should fill out your profile as completely as possible.

  • Any changes/updates will only be applied to future reservations.

  • CTM Profile will time out after a few minutes of inactivity.

Need Additional Assistance?

For additional assistance completing your profile, please contact CTP at:


Phone: 1-877-208-1396

Hours: 7:00 AM – 9:00 PM ET, Monday – Friday

 

For questions, please contact Business Operations at 319-273-2162, Option 3 or email obo-hub@uni.edu